Terms of Service

About these terms

These terms cover this website and the tuition Sound Footing Tuition provides. Booking a first lesson means you accept them. They are written for the parent or guardian who arranges and pays for tuition, so "you" means that person and "we" means Sound Footing Tuition.

Enrolment

Enquiries come through the website or by phone on +44 161 6306222. Before lessons start we ask about the subject, year group, exam board and the pupil's goals, then suggest a tutor. Enrolment is confirmed when you accept the tutor proposed and the first lesson is booked. Tuition is for school pupils aged 7 to 18.

Lessons and scheduling

Every lesson is one-to-one. A-level maths, chemistry, physics and biology sessions run online through a video platform, and recorded lesson notes are shared with you afterwards. GCSE, 11+ and younger-pupil tuition can be arranged online or at home.

Weekly slots are agreed in advance. Tell us as early as you can if a slot needs to move and we will look for an alternative with the same tutor. Online lessons need a quiet space and a workable connection. At-home lessons depend on tutor availability and are confirmed when you book.

Tutors

All tutors are DBS-checked and qualified, and each holds a degree in the subject they teach or a closely related field. If the match is not working, say so and we will arrange a different tutor. Illness and other unavoidable absence can occasionally mean a change at short notice, and we will let you know as soon as we do.

Fees and payment

Current rates are on request and always quoted before you book, together with any block or bundle arrangement you want to use. Invoices are issued for lessons taken, with the due date shown on each one. Rates are reviewed from time to time and any change is confirmed with you in advance.

Cancellations and refunds

The notice period for cancelling or moving a lesson is confirmed in your booking confirmation, along with how missed sessions are handled. Where a lesson is cancelled by us and no suitable alternative can be offered, we will credit or refund it.

Intellectual property

Worksheets, worked examples, past paper walkthroughs and written notes we provide are for the pupil's own study. Please do not copy, share or resell them. Lesson notes and recordings remain our copyright, and we grant you a personal, non-commercial licence to use them for that pupil's revision.

Acceptable use

Lessons need a workable atmosphere. We may end a session if behaviour makes teaching impossible. On the website, please do not attempt to disrupt it, scrape it, or share any account details we issue with anyone else.

Our responsibility

We plan lessons around the exam board, the syllabus and the pupil's goals, and we teach carefully. We cannot promise a particular grade, mark or school place, because results depend on the work done between lessons and on the exam itself. Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or for anything else the law says cannot be limited.

Ending tuition

You can stop lessons at any time by telling us in writing. We may end tuition if fees remain unpaid, if lessons are repeatedly missed, or if the arrangement stops working for the pupil. Lessons already paid for and not taken will be settled between us.

Changes to these terms

We update these terms occasionally. The version on this page applies from the date it is published, and a change will not affect lessons already booked and confirmed.

Contact

Email [email protected] or write to Sound Footing Tuition at 187 Park Road.